Returns Policy


In the event of the defect of a product purchased on the present site, the customers have, a period of 14 days from the date of delivery to claim an exchange or a refund. 
Just follow these simple steps: 

  • Fulfill our Complaint Form
  • Pack the product  and make sure the package is secure and that the contents do not risk being damaged during shipping (you can use original packaging for this).
  • Remember to join a receipt or proof of purchase!

Send us back to our adress:
Brylove s.c.
Al. Wiśniowa 36a lok. 8
53-137 Wrocław - Poland


Refunds normally arrive within 15 business days of receipt.
All refunds will occur via the original payment method.
If you have chosen to replace a faulty product, a new product will be sent to you as soon as the faulty product has been received.

Refund will not be granteed if the product is:

  • Not in its original condition.
  • Damaged or missing parts for reasons not due to our error. 

Terms & Conditions: LINK